At mlbb8, your privacy is not just a formality — it is a priority. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
We built the mlbb8 platform on trust. Here are the core privacy commitments we make to every member.
Mlbb8 only collects information that is strictly necessary for platform operations, legal compliance, and service improvement. We do not collect data that is irrelevant or exceeds our operational requirements.
All data transmitted between your device and mlbb8 servers is protected with 256-bit SSL encryption. Stored data is also secured with AES-256 encryption — the same standard used by leading banking institutions worldwide.
Mlbb8 has never and will never sell, rent, or share your personal data with third parties for commercial marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
You have the right to access, correct, download, or request deletion of your personal data at any time. Our privacy team will process each request within 14 working days.
Mlbb8 systems are built with privacy by design — not as an afterthought. Every new feature we develop goes through a privacy impact assessment before it is released to users.
The mlbb8 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We stay up to date with any legislative changes affecting user data protection.
Mlbb8 collects information across several key categories to enable the platform to operate safely and efficiently for all members. The following are the types of data we collect and how they are obtained:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Account registration & KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account details, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, browser, operating system | Automatically during use |
| Usage Data | Game history, activity logs, settings preferences | Automatically during gameplay |
| Communication Data | Support chat logs, emails, feedback | Interactions with support |
All documents submitted for identity verification purposes (KYC) — such as copies of identity cards, passports, or bank statements — are stored in a secure environment with access restricted to authorised personnel only. These documents are not shared with any external parties except where required by law.
The information we collect is used for specific, legitimate purposes. mlbb8 does not use your data for any purpose not stated in this policy without obtaining your consent first.
Mlbb8 understands that your trust is our most valuable asset. We only share your personal data in limited and lawful circumstances as follows:
All third parties we work with are required to sign data processing agreements that obligate them to handle your information to the same or higher security standards that we uphold.
Mlbb8 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage or disable certain cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use some platform features fully.
Your data security is a responsibility we take extremely seriously. mlbb8 implements multiple layers of technical and organizational protection to keep your information safe at all times:
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Financial transaction records are kept for a minimum of 7 years in line with AML compliance requirements. Once the retention period expires, data will be securely deleted or anonymised.
As a registered mlbb8 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you in a readable format.
Request corrections to any inaccurate or incomplete information in our records.
Request the deletion of your personal data, subject to statutory data retention obligations.
Request that we restrict the processing of your data under certain circumstances permitted by law.
Receive your data in a structured, reusable format for transfer to another party.
Withdraw consent for data processing at any time, without affecting the validity of prior processing.
To exercise any of the rights above, contact our Privacy Officer by email at [email protected] or via the platform's Live Chat. We will process your request within 14 working days.
The mlbb8 platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect, store, or process any personal information from minors or individuals who have not reached the stipulated age limit.
If we detect that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that information from our systems and close the account in question. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us immediately at [email protected].
As an online platform operating globally, your data may be processed or stored on servers located outside Malaysia. When this occurs, mlbb8 ensures that such data transfers are conducted with adequate safeguards in place:
The mlbb8 platform may contain links to third-party websites or services in certain contexts. Our Privacy Policy does not apply to those websites, and mlbb8 is not responsible for the privacy practices of any third party. We recommend reading the privacy policy of each site you visit separately.
Mlbb8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. When significant changes are made, we will:
Continued use of the mlbb8 platform after changes take effect constitutes your acceptance of the updated Privacy Policy.
Mlbb8 has appointed a Data Protection Officer responsible for ensuring compliance with all applicable data protection laws and policies. If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact us through the following channels:
We are committed to responding within 5 working days for privacy-related enquiries, and within 14 business days for formal data rights requests.